Visit Tracking
Smart showroom management.
Every customer who walks through your door represents a real sales opportunity. The Visit Tracking system makes sure none of them slip through the cracks. Customers check in digitally, build a personal wish list as they walk the floor by tapping or scanning slab displays, and leave with a shareable summary. Your team gets full visibility into what every visitor explored — before, during, and after the visit.
This technology is the subject of a pending patent application. Unauthorized reproduction or use is prohibited.
Why It Matters
No More Lost Leads
Every walk-in becomes a documented contact with a recorded preference list, not a forgotten name on a paper sheet.
Better Follow-Up
Your sales team knows exactly which stones each customer looked at, making every follow-up call specific and relevant.
A Premium Experience
Customers walk out with a polished digital summary of their visit — a detail that sets your showroom apart.
How It Works
Customer Checks In
At a kiosk or tablet near the entrance, customers enter their name, contact info, and sales rep assignment.
Build a Wish List on the Floor
As they browse, customers tap or scan displays to add stones to their personal wish list — no typing required.
Ask Questions Instantly
Each saved stone has a built-in AI assistant that answers care, sizing, and compatibility questions on the spot.
Leave with a Summary
The visit is compiled into a shareable link and emailed to the customer — complete with photos and slab details.
What's Included
- Tablet or kiosk-based digital check-in with built-in safety waiver capture
- Customers add slabs to their wish list by tapping or scanning slab displays
- Real-time wish list updates visible to sales staff as the visit progresses
- Per-stone AI assistant for instant questions about any selected slab
- Shareable visit summary link for fabricators, designers, or family
- Returning customer recognition with full prior visit history
- Admin dashboard with full visit log, search, filtering, and export
Ready to see Visit Tracking in action?
Book a demo and we'll walk you through exactly how it fits into your workflow.
Book a Demo