StoneFlow Ops
Command center for stone operations.
When a customer selects a slab, a chain of operational steps has to happen flawlessly: the material needs to be located, pulled, loaded, and delivered on time. StoneFlow Ops gives every person in that chain — showroom staff, warehouse crew, drivers, and managers — a single shared workspace where nothing gets missed and nothing gets lost in a text thread.
Why It Matters
Eliminate Communication Gaps
Replace scattered texts and verbal instructions with structured work orders that every team member can see.
Faster Warehouse Response
Automated alerts ensure warehouse staff are notified the moment a new work order is created and escalated if it goes unacknowledged.
Full Operational Visibility
Managers see every open ticket, delivery status, and team activity from a single dashboard.
How It Works
Staff Log In by Role
Each team member has a PIN-based login that gives them access to the tools and views relevant to their role.
Create a Work Order
Showroom staff create a ticket for any warehouse request — hand select, load-up, move, or issue — with all relevant details.
Warehouse Gets Notified
Warehouse staff see new tickets instantly and acknowledge them. Unacknowledged tickets automatically escalate.
Complete & Close
Tickets are updated through each stage to completion. Managers see the full operational picture at any time.
What's Included
- Four work order types: hand selections, load-outs, internal moves, and issue reports
- Real-time updates across all connected staff — changes appear instantly
- Automated escalation alerts for tickets that go unacknowledged
- Integrated team chat with image sharing and push notifications
- Live delivery schedule with inline editing for drivers and dispatch
- Incoming material tracker linked to purchase orders
- Time clock management for hourly employees
- Role-based access for showroom, warehouse, and admin staff
Ready to see StoneFlow Ops in action?
Book a demo and we'll walk you through exactly how it fits into your workflow.
Book a Demo